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Return Policy

Exchange & Return Policy

Cropmarks Store's Mission is to provide quality goods & service to our customers.

If you have any dissatisfaction with your purchase, we guarantee exchange whichever any condition listed below is confirmed.
Customers should return the products purchased on the Cropmarks Store within 7 days from the date of receipt of goods.

Please send us the relevant documents and proof of payment to info@cropmarks.hk for follow up as soon as possible.

Return condition

  • Manufacturer's problem
  • Logistic issue
  • Product quality problems or defects

  • Each item is only allowed to return and exchange for ONE time.
  • The freight cost incurred is to be borne by the customer.